Terms for using Aletta Sørensen and working with us

Last updated: January 2026

1. About these Terms

These Terms and Conditions apply to your use of the Aletta Sørensen website and to enquiries or services provided by Aletta Sørensen, unless a separate written agreement applies.

By using this website, submitting an enquiry, booking a service, or working with Aletta Sørensen, you agree to these Terms.

2. Who we are

Aletta Sørensen provides functional medicine, personalised nutrition, and health support services.

You can contact us at: support@alettasorensen.com

3. Website information

The information on this website is provided for general educational and informational purposes only. It is not intended to replace medical advice, diagnosis, or treatment from a qualified medical professional.

You should not use the information on this website to diagnose, treat, cure, or prevent any disease or medical condition. If you have a medical condition, symptoms, concerns, or questions about medication or treatment, you should speak with your doctor or appropriate healthcare provider.

4. Health and functional medicine support

Aletta Sørensen provides personalised health, nutrition, lifestyle, and functional medicine support. The aim is to help you better understand your health patterns and provide personalised guidance based on the information you share.

Services may include discussion of nutrition, lifestyle, digestive health, hormones, metabolic health, stress, sleep, supplements, functional testing pathways, and related health considerations. The exact support offered will depend on your individual needs and the service agreed.

Functional medicine support is not a substitute for medical care. Aletta Nutrition does not provide emergency medical services.

5. Urgent medical situations

The website, contact form, email address, and services are not intended for urgent or emergency medical situations.

If you require urgent medical assistance, contact emergency services, your doctor, or the appropriate medical provider in your location.

6. Enquiries and bookings

You may contact Aletta Sørensen through the contact form or by email to enquire about services. Submitting an enquiry does not guarantee that a service will be offered or that a practitioner-client relationship has been created.

A service is only confirmed once both parties have agreed to the relevant service, timing, fee, and any applicable conditions.

7. Information you provide

You are responsible for providing accurate, complete, and up-to-date information when submitting an enquiry, booking a service, or working with Aletta Sørensen.

This may include information about your health history, symptoms, lifestyle, diet, medications, supplements, test results, medical diagnoses, and current healthcare providers where relevant.

Aletta Sørensen is not responsible for outcomes affected by incomplete, inaccurate, or withheld information.

8. Client responsibility

You remain responsible for your own health decisions. Any recommendations, guidance, or educational information provided by Aletta Sørensen should be considered alongside advice from your doctor or other qualified healthcare provider, especially if you have a medical condition, are pregnant, are breastfeeding, are taking medication, or are receiving medical treatment.

You should not stop, start, or change prescribed medication or medical treatment without consulting the prescribing doctor or relevant medical professional.

9. Fees and payment

Any fees for services will be communicated before a service is confirmed. Payment terms, where applicable, will be provided during the booking or enquiry process.

Unless otherwise agreed, payment may be required before an appointment, consultation, programme, or service begins.

10. Cancellations and rescheduling

If you need to cancel or reschedule an appointment, please contact Aletta Nutrition as soon as possible at support@alettasorensen.com.

Specific cancellation, rescheduling, refund, or missed-appointment terms may be provided at the time of booking. If no separate terms are provided, Aletta Nutrition will assess cancellation and refund requests on a reasonable case-by-case basis.

11. Consumer withdrawal rights

If you are a consumer and purchase a service online or at a distance, you may have a legal right to withdraw from the contract within 14 days, depending on your location and the circumstances of the purchase.

If you request that a service begins during the withdrawal period, you may be asked to acknowledge that the service can start before the withdrawal period ends. If the service has been fully performed with your prior consent, you may lose the right to withdraw from that service where permitted by applicable law.

To request cancellation or withdrawal, contact support@alettasorensen.com.

12. Functional testing and third-party services

Where relevant, Aletta Sørensen may discuss functional testing options, laboratories, supplement suppliers, healthcare providers, or other third-party services.

Any third-party service, product, laboratory, platform, or provider is subject to that third party’s own terms, privacy policy, pricing, and professional responsibilities. Aletta Sørensen is not responsible for the acts, omissions, availability, results, delays, or policies of third-party providers.

13. Supplements and products

Aletta Sørensen may discuss supplements or products as part of personalised support where appropriate. Supplement suggestions are not a substitute for medical advice or prescribed treatment.

You should always inform Aletta Sørensen and your doctor about medications, supplements, medical conditions, allergies, pregnancy, breastfeeding, or other relevant circumstances before starting any new supplement or making major lifestyle changes.

14. Results and outcomes

Health outcomes vary between individuals. Aletta Sørensen does not guarantee specific results, symptom improvement, diagnosis, cure, weight change, test outcome, or medical result.

Any examples, testimonials, or case discussions are not guarantees that you will experience the same or similar results.

15. Intellectual property

The content on this website, including text, layout, images, branding, and resources, is owned by or licensed to Aletta Sørensen unless otherwise stated.

You may view and use the website for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission.

16. Website use

You agree not to misuse the website, interfere with its operation, attempt unauthorised access, introduce harmful code, scrape content without permission, or use the website for unlawful purposes.

17. Links to other websites

This website may contain links to third-party websites. These links are provided for convenience only. Aletta Sørensen is not responsible for the content, accuracy, privacy practices, or terms of third-party websites.

18. Limitation of liability

To the fullest extent permitted by law, Aletta Sørensen is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

19. Privacy

Your use of this website and any personal information you provide is also governed by our Privacy Policy.

20. Changes to these Terms

Aletta Sørensen may update these Terms from time to time. Any updates will be posted on this page with a revised “Last updated” date.

21. Governing law

These Terms are governed by the laws of Denmark, unless another mandatory consumer protection law applies.

22. Contact

If you have questions about these Terms, contact: support@alettasorensen.com